Monitor Amazon Product ASINs and Social Reviews

As an Amazon seller, staying on top of product discussions beyond Amazon's ecosystem is vital. Track mentions of your ASINs and brand across social media to manage reputation, gather feedback, and combat misinformation.

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The problem

Amazon sellers face a unique challenge: managing reputation not just on the marketplace, but also where customers truly talk – on Reddit, X, or Facebook groups. A single negative review or a discussion about a faulty product, even if it doesn't appear on Amazon, can quickly influence purchase decisions. Without specific tools to track mentions of your ASINs or brand outside Amazon, you're flying blind, missing opportunities to address issues proactively or leverage positive word-of-mouth.

Many Amazon sellers are overwhelmed by the manual process of sifting through countless social channels to find discussions related to their products. Customers often share detailed experiences, comparisons with competitors, or unboxing videos on X or Reddit, but these valuable insights are difficult to collect. This leads to delayed responses, missed chances to engage with potential buyers, or failure to quickly address product flaws, ultimately impacting your Best Seller Rank and overall sales performance.

How Mentionly solves it

Track mentions of your Amazon ASINs, product names, and brand keywords across social media.

Identify and respond to reviews and discussions happening outside the Amazon platform.

Centralize feedback to quickly address issues or amplify positive testimonials, protecting your seller reputation.

Concrete example

  Amazon ASIN Social Watch:

  ✓ "Just bought B07XYZ1234 from @YourBrand on Amazon, and it's fantastic!" (X)

  ✓ "Anyone have issues with the battery life of this product?" (Reddit: /r/amazondeals)

  ✓ "Comparing B07XYZ1234 with a similar product from [Competitor] on Amazon." (Facebook Group)

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Social media monitoring + engagement, in one inbox.

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Frequently asked questions

Can I track mentions of multiple ASINs simultaneously?

Yes, you can set up multiple keyword groups within Mentionly to monitor all your Amazon ASINs, brand names, and relevant product terms across various social platforms efficiently.

Does Mentionly pull reviews directly from Amazon?

Mentionly focuses on social media monitoring. While it doesn't pull reviews directly from Amazon, it captures discussions *about* your Amazon products and ASINs happening on X, Reddit, Facebook, and LinkedIn.

How can Mentionly help me with negative feedback on social media about my Amazon products?

By centralizing negative mentions, Mentionly allows your team to quickly identify and respond to customers on the platform where they posted, offering solutions and mitigating potential damage to your Amazon listing's reputation.